% Reading, 2015-2016 % Michael Stone % May 29, 2016 ## Business Dynamics Link: [Amazon](https://www.amazon.com/dp/007238915X) Author: John Sterman Summary: Dynamic complexity, state, stock-and-flow diagrams, differential equations. Related fun: ## Thinking Points Link: [Amazon](https://www.amazon.com/dp/0374530904) Author: George Lakoff Summary: Frames are useful. Related fun: ## Systems-Theoretic Early Concept Analysis Link: [pdf](http://sunnyday.mit.edu/Fleming-dissertation-final.pdf) Author: Cody Fleming Summary: STAMP for PowerPoint. Related fun: ## Never Split The Difference Link: [Amazon](http://www.amazon.com/dp/0062407805) Author: Chris Voss and Tahl Raz Summary: To influence, connect first by listening with empathy, mirroring, and labeling. (Also, watch out for "black swans" -- "pieces of information that change everything". Related fun: ## Value Stream Mapping Link: [Amazon](https://www.amazon.com/dp/0071828915) Author: Karen Martin and Mike Osterling Summary: Mise-en-place. Then build current and future high-level dataflow graphs, labeled with process time (PT), lead time (LT), percent-complete-and-accurate (%C&A), and inbound, in-process, and outbound queue length information. Related fun: ## The Lean Six-Sigma Pocket Toolbook Link: [Amazon](https://amazon.com/dp/0071441190) Author: Michael George, David Rowlands, Mark Price, and John Maxey Summary: Memory aide; outline. Related fun: ## The Complete Lean Enterprise, 2nd ed. Link: [Amazon](https://amazon.com/dp/1482206137) Author: Beau Keyte and Drew Locher Summary: Worked example of VSM. Related fun: ## High-Output Management Link: [Amazon](https://amazon.com/dp/0679762884) Author: Andy Grove Summary: Output. Manufacturing processes, inspections. Indicators. Skill & motivation. Related fun: ## Just Enough Research Link: [A Book Apart](https://abookapart.com/products/just-enough-research) Author: Erika Hall Summary: Overview of user, product, organizational, and competitive research w/ focus on high power-to-weight ratio qualitative techniques. Related fun: [Design Research Methods](https://medium.com/design-research-methods), [Design Kit](http://designkit.org) ## The Failure of Risk Management Link: [Amazon](https://amazon.com/dp/0470387955) Author: Douglas Hubbard Summary: Actuaries, war quants, economists, and management consultants approach risk management differently. Related fun: ## The Seven Principles for Making Marriage Work Link: [Amazon](http://www.amazon.com/dp/0553447718) Author: John Gottman and Nan Silver Summary: Divorce is predictable and results from loneliness incident to loss of emotional intimacy following sustained failure of repair attempts; hazards include harsh startups, criticism, contempt, defensiveness, and stonewalling. Related fun: undergraduate and graduate textbooks; basically the same kind of math as [Business Dynamics](#business-dynamics) above. ## Systems Performance Link: [Amazon](https://amazon.com/dp/0133390098) Author: Brendan Gregg Summary: tbd. Related fun: ## Site Reliability Engineering Link: [O'Reilly](http://shop.oreilly.com/product/0636920041528.do) Editor: Betsy Beyer, Chris Jones, Jennifer Petoff, and Niall Murphy Summary: tbd. Related fun: ## Transaction Processing Link: [Amazon](https://amazon.com/dp/B00QD9KWBO) Author: Jim Gray and Andreas Reuter Summary: How distributed systems work. Related fun: ## Timely + Differential Dataflow Link: [Frank McSherry's blog](https://github.com/frankmcsherry/blog) Author: Frank McSherry, Martin Abadi, ... Summary: Efficiently computing output differences from input differences. Related fun: [pijul](https://pijul.org) ## The Rickover Effect Link: [Amazon](https://www.amazon.com/dp/0595252702) Author: Theodore Rockwell Summary: Get over yourself: humanity solved *much* harder political, bureaucratic, and engineering challenges in the fifties. Related fun: ## Organizational Culture and Leadership Link: [Amazon](https://www.amazon.com/dp/0470190604) Author: Edgar Schein Summary: tbd. Related fun: ## Engineering Security Link: [pdf](https://www.cs.auckland.ac.nz/~pgut001/pubs/book.pdf) Author: Peter Gutmann Summary: tbd. Related fun: